1. Powersports Vehicles Policy
At Total Ride Supply, customer satisfaction is our top priority. Due to state titling regulations and carrier transport regulations, powersports vehicles (UTVs, ATVs, Golf Carts, Outboard Motors) are subject to inspection and verification upon delivery.
If your delivered vehicle does not match the specifications ordered, or exhibits transit damage noted on the Bill of Lading, our team will promptly coordinate repair, replacement, or return at no cost to you.
2. Parts & Accessories Returns
We accept returns on unopened, unused parts, gear, and accessories within 30 days of delivery:
- Items must be in original condition and packaging with all included documentation and hardware.
- To initiate a return, contact us at info@totalridesupply.com to receive a Return Merchandise Authorization (RMA) number.
3. Refund Processing
Approved refunds are processed back to the original method of payment within 3 to 5 business days after the returned item has been received and inspected by our warehouse.
4. Contact Us for Assistance
For any return questions or support requests, please reach out to our customer service desk at +1 (218) 231-1115 or email info@totalridesupply.com.